Privacy policy

Effective Date: 7th December 2025 

Surfing Giraffe (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website, in accordance with applicable data protection laws in the United Arab Emirates.

1. Information We Collect

We may collect and process the following types of information:

Personal Information

Information you voluntarily provide, including but not limited to:

Full name

Email address

Phone number

Shipping and billing address

Order details

Any information shared through contact forms or direct communication

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type and device information

Pages visited and interaction data

Cookies and similar technologies

2. Purpose of Data Collection

We collect and use your information to:

Process and fulfill orders

Deliver products and services

Respond to inquiries and customer support requests

Improve website functionality and user experience

Send updates or promotional communications (where consent is provided)

Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Surfing Giraffe uses cookies to enhance website performance and understand user behavior. Cookies allow us to personalize content and analyze traffic.

You may disable cookies through your browser settings; however, this may affect certain website features.

4. Sharing of Personal Data

We do not sell or rent your personal data.

Your information may be shared with trusted third parties only where necessary, including:

Payment service providers

Delivery and logistics partners

Website hosting and analytics providers

All third parties are required to handle your data securely and only for the purpose of providing their services.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be fully secure.

6. Your Rights

In accordance with UAE data protection regulations, you have the right to:

Request access to your personal data

Request correction or updating of inaccurate information

Request deletion of your data where applicable

Withdraw consent for marketing communications at any time

Requests can be made by contacting us using the details below.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

8. Third-Party Websites

Our website may contain links to third-party platforms. Surfing Giraffe is not responsible for the privacy practices or content of external websites.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Information

For questions or concerns regarding this Privacy Policy or your personal data, please contact:

Email: surfinggiraffedxb@gmail.com
Location: United Arab Emirates