Terms of service
1. INTRODUCTION
Welcome to Surfing Giraffe (“we”, “us”, “our”). These Terms & Conditions govern your use of our website and services at surfinggiraffe.com (“Services”). By using our website or making a purchase, you agree to these Terms and our Privacy Policy: https://surfinggiraffe.com/pages/privacy-policy.
Please read these terms carefully.
2. ELIGIBILITY
You confirm you are at least 18 years old and can enter into a contract under applicable law.
You agree all information you provide is accurate, current, and complete.
3. ORDERS
Placing an order is an offer to buy. We may accept or decline orders at our discretion.
Your order is confirmed only after payment is accepted.
Order acceptance may be cancelled, modified, or delayed due to product availability, pricing errors, or other business reasons.
4. PRICING & PAYMENT
Prices shown include applicable taxes where required.
You authorize us to charge your selected payment method.
You agree to pay all charges in a timely manner.
5. DELIVERY
Delivery timelines are estimates only.
Risk of loss passes to you once the item is handed to the carrier.
6. RETURNS & EXCHANGES
Your purchase is subject to our Exchange Policy:
https://surfinggiraffe.com/pages/return-refund
Under UAE consumer protection principles, you are entitled to remedies for products that are defective, not as described, or materially different from what was ordered.
For exchanges, you must follow our stated conditions, including the 7-day exchange period.
7. UAE CONSUMER RIGHTS
You have rights under UAE consumer protection laws to return or request remedies for products that are defective, incomplete, or not as described. These rights supplement our policy and cannot be waived in a way that disadvantages you.
8. PRIVACY
Your use of personal data is governed by our Privacy Policy:
https://surfinggiraffe.com/pages/privacy-policy
9. INTELLECTUAL PROPERTY
All content on the Services is owned by us or our licensors. You may use the Services for personal purposes only.
10. LIMITATION OF LIABILITY
To the maximum extent permitted by law, we are not liable for indirect or consequential losses. Our total liability is limited to the amount paid by you for the relevant order.
11. GOVERNING LAW
These Terms are governed by the laws of the United Arab Emirates.
12. CHANGES TO TERMS
We may update these Terms at any time. The latest version will be posted on this page.
13. CONTACT US
For questions about these Terms:
Email: surfinggiraffedxb@gmail.com
